The warranty period is as follow :
Power Amplifiers - 2 years
Powered Speaker Module – 2 years
Line Array and Speakers – 2 years
The warranty period will commence on the date of original purchase . The damage by human action or force majeure shall not be contained in the warranty scope .
Terms of Service
We don't provide spare parts for sample orders ; for big order or regular orders , we will put some components of the amplifiers; diaphragms, recone kits and internal filters of speakers which may be damaged following delivery.
Within the warranty period , we'll be responsible for repair or replacement for any defected or damaged products free of charge . But it is only for damaged components , if you want the complete boards for swap , you should pay.
For over service lifetime , we'll be responsible for repair and only charge for the replaced components .
Sanway Audio will cover the shipping costs of sending replacement goods out for all valid warranty claims. The user will cover the shipping costs of returning the defective goods.
The user will cover the shipping costs for non-warranty service goods to and from Sanway Audio or an Authorized Service Representative.
Name: Stefan Kosmalla
Company: Rockline sound & light
ADD: Brauerei Diebelsstraße 39; 47661 Issum; Germany
Name: Jocelyn Vaccani
Company: Concept Sonorisation
ADD: 22 rue de la boudronnée; 21000 Dijon, France.
Factory : Sanway Professional Audio Equipment Co.,Ltd.
ADD: JingLe industrial Park, Ping Bu road ,HuaDu District 510800 ,Guangzhou China